Fixed compensation
Do not assume it is automatically due. The cause, applicable passenger-rights regime and the airline's response all matter.
Hundreds of workers employed by Qantas subsidiaries QGS and AAE, together with QantasLink workers, are taking 24-hour industrial action on 24 September at four major Australian airports. The action affects airport and freight operations, while the impact on individual passenger flights depends on airport, work group and airline contingency arrangements.
Check my affected flightUse your actual itinerary and operating airline to check which passenger rights may apply. It takes you from this incident briefing to a flight-specific assessment.
Check my affected flight →The Transport Workers' Union says the 24-hour action covers Sydney, Adelaide, Brisbane and Perth. ABC reported hundreds of ground-service employees involved and said some QantasLink baggage handlers at Sydney also joined the action. Qantas said contingency plans were in place and it was not expecting disruption to its mainline domestic or international customers.
Australian passenger remedies differ from EU261 and UK261. A strike announcement does not by itself establish entitlement for a particular passenger; the operating airline, actual delay or cancellation and carrier terms matter.
Do not assume it is automatically due. The cause, applicable passenger-rights regime and the airline's response all matter.
A cancellation can create travel-remedy rights even where an extraordinary circumstance prevents fixed compensation.
Where the applicable rules provide a duty of care, reasonable meals, accommodation or transport can remain separate from compensation.
Check the operating airline before travelling and keep the original itinerary, disruption notice, replacement travel and receipts if your flight is affected.
AeroDue separates the cause, itinerary and operating airline so passengers do not confuse an airport-wide incident with an automatic compensation result.
Check my affected flight →