Fixed compensation
Do not assume it is automatically due. The cause, applicable passenger-rights regime and the airline's response all matter.
Scotland NATS disruption · 21 September 2026
Glasgow and Edinburgh flights disrupted by Prestwick control-centre fault
Flights in Scotland were directly exposed to the connectivity problem at NATS' Prestwick centre on 21 September. Glasgow experienced delays and Edinburgh was among the airports with substantial cancellation disruption later in the day.
Check my affected flightIs your flight affected?
Use your actual itinerary and operating airline to check which passenger rights may apply. It takes you from this incident briefing to a flight-specific assessment.
Check my affected flight →What happened
Reuters named Glasgow among the airports experiencing delays and said Scottish departures were subject to restrictions. AP reported Edinburgh among the airports with the most disruption as cancellations accumulated across the UK.
Operational conditions can change quickly. Check the airline and airport for live status before travelling.
Compensation is only one part of your rights
Air traffic control failures can fall outside an operating airline's control for fixed UK261 compensation, but passenger care, rerouting and reimbursement are separate issues. The actual cause and outcome of each flight still need to be checked.
Refund or rerouting
A cancellation can create travel-remedy rights even where an extraordinary circumstance prevents fixed compensation.
Care and expenses
Where the applicable rules provide a duty of care, reasonable meals, accommodation or transport can remain separate from compensation.
What to do now
Keep your operating airline's reason, scheduled itinerary, cancellation or actual arrival details, rebooking offers and itemised care receipts.
Check the facts of your flight
AeroDue separates the cause, itinerary and operating airline so passengers do not confuse an airport-wide incident with an automatic compensation result.
Check my affected flight →Sources used for this briefing
Reuters — Scottish flights affected by Prestwick connectivity issue
Associated Press — Edinburgh among most affected airports
AeroDue provides passenger-rights intelligence. It does not operate airports, provide live flight status, process claims or guarantee compensation.