Fixed compensation
Do not assume it is automatically due. The cause, applicable passenger-rights regime and the airline's response all matter.
A GOL flight from Goiânia to Brasília was cancelled after a technical failure and engine fire during takeoff on the evening of 23 September. The runway was temporarily closed for safety inspections, affecting additional arriving flights before operations resumed.
Check my affected flightUse your actual itinerary and operating airline to check which passenger rights may apply. It takes you from this incident briefing to a flight-specific assessment.
Check my affected flight →A report published on 24 September said G3 1747 was cancelled, passengers disembarked safely, the runway was closed from 18:40 to 20:17 and four incoming flights were diverted to Brasília. GOL said affected customers would receive assistance under Brazil's ANAC Resolution 400.
A carrier technical failure can raise different passenger-rights questions from weather or air traffic restrictions. Brazilian ANAC rules and the airline's obligations should be assessed using the actual cancellation, assistance and rebooking provided.
Do not assume it is automatically due. The cause, applicable passenger-rights regime and the airline's response all matter.
A cancellation can create travel-remedy rights even where an extraordinary circumstance prevents fixed compensation.
Where the applicable rules provide a duty of care, reasonable meals, accommodation or transport can remain separate from compensation.
Passengers on G3 1747 or directly affected connecting travel should keep the booking, airline explanation, assistance or rebooking record and receipts.
AeroDue separates the cause, itinerary and operating airline so passengers do not confuse an airport-wide incident with an automatic compensation result.
Check my affected flight →