Fixed compensation
Do not assume it is automatically due. The cause, applicable passenger-rights regime and the airline's response all matter.
Reagan Washington National Airport was drawn into the wider FAA telecommunications disruption on 21 September, with flights halted for more than an hour because of traffic-volume constraints while the Northeast system was restricted.
Check my affected flightUse your actual itinerary and operating airline to check which passenger rights may apply. It takes you from this incident briefing to a flight-specific assessment.
Check my affected flight →Reuters reported that Washington Reagan halted flights for more than an hour during the incident. A follow-up Reuters report said the FAA stopped arrivals at Washington Reagan as well as New York, Philadelphia and Boston during the eight-hour communications failure.
US passenger remedies differ from EU261 and UK261. Airline cancellation refunds, rebooking commitments and any international-route protections should be assessed from the actual itinerary rather than the airport event alone.
Do not assume it is automatically due. The cause, applicable passenger-rights regime and the airline's response all matter.
A cancellation can create travel-remedy rights even where an extraordinary circumstance prevents fixed compensation.
Where the applicable rules provide a duty of care, reasonable meals, accommodation or transport can remain separate from compensation.
Keep the original booking, airline notice, replacement itinerary and receipts, and check any additional regime that applies to an international segment.
AeroDue separates the cause, itinerary and operating airline so passengers do not confuse an airport-wide incident with an automatic compensation result.
Check my affected flight →