What happened
The system distinguishes denied boarding from cancellation, delay and voluntary travel changes.
Denied boarding
Denied boarding is not the same as a normal delay or cancellation.
The reason and circumstances around denied boarding can change the answer. AeroDue treats it as its own disruption type and asks for the facts required by the supported rules.
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Relevant eligibility facts
Only known facts can satisfy positive or negative legal conditions.
Separate remedies
Potential compensation, refund or other supported entitlements are not collapsed into one generic result.
What the result keeps clear
Unknown is not no
A missing fact is not treated as a failed eligibility condition.
No frontend calculation
Any value shown comes from the deterministic Rights Engine.
No hidden claim
Checking the journey does not open a claim with AeroDue.
The page describes the problem at a safe generic level. Eligibility and any monetary value are decided only by the supported Rights Engine rules for the confirmed journey facts.
Check this journey
Use AeroDue to check a denied-boarding journey under the verified deterministic coverage available for the case.
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