수하물 복구 인텔리전스

수하물이 예상대로 도착하지 않았습니다. 다음 단계 복구 계획을 만드세요.

지연, 분실 또는 파손을 선택하면 AeroDue가 공식 출처 기반 행동 계획을 만듭니다.

✓ ICAO / Montreal ✓ EUR-Lex ✓ No live-location claim

01

What happened to the baggage?

AeroDue does not locate bags, file a claim or guarantee recovery. Use only the airline or ground handler's official tracing route shown on your report.

03

Official source basis

International Civil Aviation Organization (ICAO)

Montreal Convention 1999 — administrative package

Articles 17, 19, 31 and 35: baggage loss/damage/delay, complaint windows and action period.

Official source ↗
European Union

Regulation (EC) No 889/2002

Montreal baggage rules for Community air carriers, including written complaint timing.

Official source ↗

AeroDue uses these sources for procedural guidance only. Final applicability and any monetary outcome remain in the Rights Engine and fail closed when current legal coverage is under review.