British Airways cancelled flight compensation: refund, rerouting and UK261
For a British Airways cancellation covered by UK261, the airline must offer the relevant refund or rerouting options and provide care where required. Fixed compensation may also be possible when notice was given less than 14 days before departure, subject to the replacement-flight timings and the cause of cancellation.
Check the specific flight →Your first decision is usually refund or alternative travel
The CAA explains that a covered cancelled flight gives the passenger a choice between reimbursement and alternative transport. British Airways also provides rebooking and refund options for cancelled flights. Which option is best depends on whether you still need to complete the journey.
When fixed compensation may also be available
The CAA says compensation may be available when cancellation notice was given less than 14 days before departure. The exact result depends on whether notice was seven to 14 days or less than seven days, the timings of the replacement flight and whether extraordinary circumstances caused the cancellation.
Keep compensation, care and expenses separate
Meals, accommodation, transport and other reasonable care costs are not the same as fixed compensation. British Airways publishes a route for claiming eligible disruption expenses and compensation, while the CAA recommends keeping itemised receipts when the airline cannot provide required care directly.
Official sources used for this guide
This page separates general editorial guidance from AeroDue's flight-specific checker. The sources below support the legal or operational framework described here.
Airline guidance
Related AeroDue guidance
Cancelled flight rights
Start with the broader disruption guide if you need the general framework before checking a specific flight.
Passenger rights
See how AeroDue keeps compensation, refunds, care and eligible expenses separate.
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