Lufthansa cancelled flight compensation: refund, rerouting and EC261
For an EC261-covered Lufthansa cancellation, rerouting, assistance or reimbursement can apply, while fixed compensation depends on the cause, how much notice was given and the timing of any alternative flight. Lufthansa states that compensation is not due in several advance-notice or extraordinary-circumstance cases.
Check the specific flight →Cancellation creates travel remedies and a separate compensation test
Lufthansa states that a cancelled covered flight carries rerouting, assistance, reimbursement and compensation rights under EC261. The travel remedy and the fixed-compensation test remain separate, so a cancellation alone does not establish a payment.
The 14-day window and replacement itinerary matter
Lufthansa lists advance-notice and alternative-flight timing conditions that can remove fixed compensation, alongside the extraordinary-circumstances defence. The exact notice time, replacement itinerary and cause therefore need to be checked together.
- Keep the original itinerary and cancellation notification.
- Record when Lufthansa sent the cancellation notice.
- Save any replacement itinerary and the airline's explanation of the cause.
Official sources used for this guide
This page separates general editorial guidance from AeroDue's flight-specific checker. The sources below support the legal or operational framework described here.
Airline guidance
Related AeroDue guidance
Cancelled flight rights
Start with the broader disruption guide if you need the general framework before checking a specific flight.
Passenger rights
See how AeroDue keeps compensation, refunds, care and eligible expenses separate.
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