Montreal Convention 1999 — administrative package
Articles 17, 19, 31 and 35: baggage loss/damage/delay, complaint windows and action period.
Official source ↗Intelligence de récupération des bagages
Votre bagage n'est pas arrivé comme prévu. Créez votre plan de récupération.
Choisissez bagage retardé, perdu ou endommagé et AeroDue construit un plan d'action fondé sur des sources officielles.
✓ ICAO / Montreal ✓ EUR-Lex ✓ No live-location claim
01
What happened to the baggage?
AeroDue does not locate bags, file a claim or guarantee recovery. Use only the airline or ground handler's official tracing route shown on your report.
02
Votre plan de récupération
Do this first
Next actions
Keep this evidence
No baggage payout figure is calculated here. Monetary rights stay in the Rights Engine and are suppressed whenever a legal rule or source needs review. Check baggage rights →
03
Official source basis
Regulation (EC) No 889/2002
Montreal baggage rules for Community air carriers, including written complaint timing.
Official source ↗AeroDue uses these sources for procedural guidance only. Final applicability and any monetary outcome remain in the Rights Engine and fail closed when current legal coverage is under review.