Thông tin khôi phục hành lý

Hành lý không đến như dự kiến. Hãy tạo kế hoạch xử lý tiếp theo.

Chọn hành lý chậm, thất lạc hoặc hư hỏng và AeroDue sẽ tạo kế hoạch dựa trên nguồn chính thức.

✓ ICAO / Montreal ✓ EUR-Lex ✓ No live-location claim

01

What happened to the baggage?

AeroDue does not locate bags, file a claim or guarantee recovery. Use only the airline or ground handler's official tracing route shown on your report.

03

Official source basis

International Civil Aviation Organization (ICAO)

Montreal Convention 1999 — administrative package

Articles 17, 19, 31 and 35: baggage loss/damage/delay, complaint windows and action period.

Official source ↗
European Union

Regulation (EC) No 889/2002

Montreal baggage rules for Community air carriers, including written complaint timing.

Official source ↗

AeroDue uses these sources for procedural guidance only. Final applicability and any monetary outcome remain in the Rights Engine and fail closed when current legal coverage is under review.